#928 ✓resolved
Andres Urrea

Your user session has expired. Please log in again.

Reported by Andres Urrea | February 18th, 2013 @ 02:48 PM

Hi everyone, when i try to login the exponent show me this message:

"Your user session has expired. Please log in again."

Can´t administrate the page. Please some help over here. Thanks.

Comments and changes to this ticket

  • dleffler

    dleffler February 18th, 2013 @ 04:11 PM

    Important question...what version of Exponent?

    It may be possible the 'sessionticket' table has become corrupted. If you can get into a database manager like phpMyAdmin or the new exponent built-in database manager (v2.1.0+), list all the tables in the exponent database, select the 'exponent_sessionticket' table, then click on the 'repair table' button/link.

  • Andres Urrea

    Andres Urrea February 18th, 2013 @ 04:44 PM

    • no changes were found...
  • Andres Urrea

    Andres Urrea February 18th, 2013 @ 04:57 PM

    Hi dleffer, thanks for your help, the version is 2.0.6 with patch2 applied, you was right the 'exponent_sessionticket' table was corrupted, I had truncate it and the problem was resolve, do you know what this may happen?

    Anyway thanks again!

  • dleffler

    dleffler February 18th, 2013 @ 05:03 PM

    • State changed from “new” to “resolved”

    This has only been reported by a couple users and is a problem on the server, possibly due to a burp between exponent and the database server or due to an older version of mysql being run on the database server? We update the table on each page load to show the 'user' is active (e.g., they just requested a new page)

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