#1397 new

Bug: reCaptcha working strangley

Reported by dleffler | November 7th, 2016 @ 11:37 PM | in User issues

Very recently, the reCaptcha widget is experiencing anomalies. In some scenarios it works on some browsers and not others (on the same machine). This may appear as either the widget saying the 'token' is invalid for the domain, and not allowing it to be checked off. Or it may appear to work, but 'validation' fails. Though it wasn't reported until after the release/upgrade to v2.4.0patch1 (reCaptcha implementation updated to support anti-spam multiple widgets per page), it also occurs on v2.4.0 systems and possibly older.

Comments and changes to this ticket

  • dleffler

    dleffler November 8th, 2016 @ 10:02 PM

    To clarify...

    • first issue was a server related issue involving php openssl setup which created a certificate issue during the validation process
    • second issue seems limited to Firefox based browsers and may be related to cookies or cache which provides incorrect domain information to Google for displaying the reCaptcha widget
  • dleffler

    dleffler November 10th, 2016 @ 09:57 PM

    first issue confirmed to be web server issue caused by rights of CA certificate

  • dleffler

    dleffler December 6th, 2016 @ 05:47 PM

    • Assigned user cleared.
    • Milestone changed from 2.4.1 to User issues

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