Can't get logged into site
Reported by BJ Kline | June 22nd, 2015 @ 01:35 PM | in User issues
I setup a new site for a client Friday night, and updated it to 2.3.4 patch 1. All was working when I finished, today when I attempt to login, I keep getting redirected to the home page, but don't get any kind of error message. This site also hosts a message forum in a subfolder called forums. The forum is run using ip.Board. My Exponent site is in the site's root folder. I'm wondering if there is a conflict between the two especially with htaccess?
Comments and changes to this ticket
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BJ Kline June 22nd, 2015 @ 05:10 PM
- Assigned user changed from “expNinja” to “dleffler”
I did find a problem with htaccess, I got the forum working but the Exponnet site still won't let me log in.
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dleffler June 22nd, 2015 @ 05:17 PM
If BOTH are running from the root folder, the .htaccess may not be set up to work with both...for instance, Exponent's .htaccess only works with Exponent and I'm sure the forum one does. You'll have to place one 'application' in a subfolder? The .htaccess wlll parse based on sequence in that file and either do it ala Exponent or forum
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BJ Kline June 22nd, 2015 @ 05:24 PM
The forum runs from a subfolder of the root, in a folder named forums. The exponent files are in the root folder. I added an .htaccess file to the forums folder as recommended by ip.board. I then re-uploaded the .htaccess file that ships with Exponent to the root folder, this allowed the Exponent pages to be served but didn't allow me to login.
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BJ Kline June 23rd, 2015 @ 05:49 PM
This ticket can be closed. The issue was with the php.ini file. My hosting provider was able to fix it on their end and now all is well again.
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dleffler June 23rd, 2015 @ 06:30 PM
- State changed from “new” to “resolved”
- Milestone set to “User issues”
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dleffler November 14th, 2015 @ 10:36 AM
- Title changed from “f1r7a7g insurance” to “Can't get logged into site”
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dleffler November 18th, 2015 @ 01:21 AM
- Title changed from “Can't get logged into site” to “sjgvepu insurance”
- Tag set to “can't get logged into site”
- Assigned user cleared.
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dleffler November 18th, 2015 @ 01:22 AM
- Title changed from “sjgvepu insurance” to “Can't get logged into site”
- Tag cleared.
- Assigned user set to “expNinja”
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dleffler November 25th, 2015 @ 07:18 PM
- Title changed from “p540fv1 insurance” to “Can't get logged into site”
- Assigned user cleared.
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Bug Tracker for Exponent CMS
BJ Kline
dleffler