#1298 new
BJ Kline

Can't get logged into site

Reported by BJ Kline | June 22nd, 2015 @ 01:35 PM

I setup a new site for a client Friday night, and updated it to 2.3.4 patch 1. All was working when I finished, today when I attempt to login, I keep getting redirected to the home page, but don't get any kind of error message. This site also hosts a message forum in a subfolder called forums. The forum is run using ip.Board. My Exponent site is in the site's root folder. I'm wondering if there is a conflict between the two especially with htaccess?

Comments and changes to this ticket

  • BJ Kline

    BJ Kline June 22nd, 2015 @ 05:10 PM

    • Assigned user changed from “expNinja” to “dleffler”

    I did find a problem with htaccess, I got the forum working but the Exponnet site still won't let me log in.

  • BJ Kline

    BJ Kline June 22nd, 2015 @ 05:24 PM

    The forum runs from a subfolder of the root, in a folder named forums. The exponent files are in the root folder. I added an .htaccess file to the forums folder as recommended by ip.board. I then re-uploaded the .htaccess file that ships with Exponent to the root folder, this allowed the Exponent pages to be served but didn't allow me to login.

  • BJ Kline

    BJ Kline June 23rd, 2015 @ 05:49 PM

    This ticket can be closed. The issue was with the php.ini file. My hosting provider was able to fix it on their end and now all is well again.

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