
File Manager files are not showing
Reported by Stacy Tellor | December 12th, 2013 @ 09:18 PM | in User issues
When you go to File Manager files there is nothing showing. The files must still be there as you can still download them from the links. Not sure how to fix this. If you upload new files it shows they uploaded and 100% complete with a green check mark but when you go back to the file manager nothing shows. Running version 2.1.0
Comments and changes to this ticket
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dleffler December 16th, 2013 @ 07:18 PM
- Tag set to file manager
- Assigned user cleared.
A little more information please?
- was it working correctly before?
- were you running a version prior to 2.1.0, if so what was it?
- is this an initial setup using a sample database or a clean install and custom build from the start?
- when opening the file manager do you see a white bar below the column headings (File Name, Date, etc...) which says 'Loading...'?
If you do NOT see the 'Loading...' message, most likely the page crashed with a javascript error. You can determine this error on most browsers by hitting F12 and selecting the console tab, then reload the page.
Otherwise, that version is over a year old and we're now at v2.2.3patch3
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dleffler May 2nd, 2014 @ 02:06 AM
What is the status of this issue? Could you answer the above questions please?
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dleffler June 3rd, 2016 @ 11:23 AM
- State changed from new to resolved
- Milestone set to User issues
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