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Patricia Van Roon's latest activity

Sunday, August 03 2014
1188 new exponent upload crashed my site again was updated in Exponent CMS
  • Patricia Van Roon
    Patricia Van Roon commented at 4:58 PM

    The link you sent was not an email. It was from hostgator's site. I don't understand how a new exponent can be sent out without checking to see if it works. I a...

Saturday, August 02 2014
1188 new exponent upload crashed my site again was updated in Exponent CMS
  • Patricia Van Roon
    Patricia Van Roon commented at 10:28 PM

    This only ever happens when I try to update the site. I would like to know why and how. It does not seem to be a permissions issue. You worked on my site last t...

  • Patricia Van Roon
    Patricia Van Roon commented at 3:58 PM

    Error is still a 500 internal server error

  • Patricia Van Roon
    Patricia Van Roon commented at 3:57 PM

    Does this mean that the permission of the zip file needs to be changed to 755? It was extracted in the root web folder. I uploaded zip file to the root web fold...

  • Patricia Van Roon
    Patricia Van Roon created the ticket at 1:00 PM

    Dear Exponent: I backed up my website and then unzipped the new versions of exponent 2.3.0 and 2.3.0 patch 1. When I did this and checked my site, I get an 500 ...

Wednesday, April 23 2014
1152 Tabbed option not working in modules was updated in Exponent CMS
  • Patricia Van Roon
    Patricia Van Roon commented at 4:20 PM

    Dear DLeffler:

    I have attached an image to make it easier to understand. The website is configured in tabs (Home, Ethics and Training, etc.) and this works well...

Tuesday, April 22 2014
1152 Tabbed option not working in modules was created in Exponent CMS
  • Patricia Van Roon
    Patricia Van Roon created the ticket at 11:31 AM

    I have the "tabbed" option in my modules. Although the parent page works with tabs, when I request tabs in the container (which has worked previously), I only g...

Tuesday, April 08 2014
1144 Group User Information not updating was updated in Exponent CMS
  • Patricia Van Roon
    Patricia Van Roon commented at 9:29 PM

    I really already answered those questions. I don't know where they went???

    I wrote, In answer to your questions:
    1. What version of Exponent are you running?
    Ex...

  • Patricia Van Roon
    Patricia Van Roon commented at 8:11 PM

    Also, I tried the settings for the defaults you suggested (The defaults of File = World readable/writable and Directory = Group readable/writeable) but it did n...

  • Patricia Van Roon
    Patricia Van Roon commented at 3:49 PM

    Thank you for the information. I will try that. I cannot apply the patch because it tends to crash my site. Not sure why this is happening. When I apply the pat...