User issues

Thanks for the heads-up! Peter.

Yeah. They are naughty but not prepared to do anything else. It kinda threw me that it fell over during the update installation. I did remember after opening th...

After lots of nagging UK2 has finally fixed the problem. Thanks for your help and advice. Peter.

I suspected they had broken something. Just looking at the latest error logs on cPanel. There are no errors shown since last Saturday, when it looks like somebo...

Thanks Dave. I've switched errors on. Login screen:

Warning: session_start(): open(/var/cpanel/php/sessions/ea-php70/sess_c917b29fcbd57798d2e1ef76e17def7e, O_RD...

Sorry, I'm getting confused... (not unusual :-) ). UK2 claims they didn't change .htaccess. It certainly doesn't match the file I had locally. So I've put it ba...

I pasted the code but your system removed it. I'll try and explain.

It is within form tags with action post to a URL. There are two type hidden naming the butto...

Yup.

Thanks! Timing sounds good. We're hoping to go live this weekend, so latest level would be great!

I'm guessing I need to update the live site to the same level ...

Sorry, don't follow. Can't see any ecommerce within user management, or vice versa.

One interesting problem Dave. When I'm logged in and go to Shop then select a product category all the products in that category are displayed. If I'm not logge...

Hi Dave. I've now finished uploading the replacement package and run the upgrade. So far so good. Peter.

I understand. The first time around before it bit me the categories and the products were all displaying as expected. Then it went kinda pear shaped.

Sorry, more symptoms as I explore. If I now click on one of the text links to a category (these are text with link in unordered list, outside of the eCommerce m...

If I log out, the shop page displays OK, apart from the Browse Our Store section, which is blank. Another screenshot. As soon as I log in the error is immediate...

It's happened again. Updating the store front to show all products and categories, when I saved it I get the partial screen then it dies. With error reporting o...

I think I've come across another couple of bugs.

1. The annoying one - moving the store modules from the test page to the shop page, I added the Store Front to d...

OK, thanks for letting me know. Peter.

I'm glad you've got a lead on this. My shop is coming along nicely now. Yesterday was change-all-the-colours-and-change-some-wording day!

In General Settings / ...

Zipped and attached

Sorry for the delay in replying. In between having a bit of a life (all this work is voluntary / free of charge!) and adding products and experimenting with shi...

For now we have agreed to include the postage cost with the product price, and note in the description Price + Postage. We are also staying with UK only for now...

Please could you let me know when you might be able to sort out the problem where I can't save general settings. I do need to get these set up now in order to m...

Thanks again for the updates and clarification. What you see so far is me messing around to try and fit shipping options around our very simple shop. So that th...

Workaround for now - I have modified existing shipping options - Free / Books UK / Books UK Large. We'll worry about international another time.

How do I add ne...

OK. When will there be a patch for me to fix this please (as well as the inability to save store general settings)? Thanks. Peter.

Setting up a free shipping option, I get a number of warnings - see attached

I'll go play in my sandbox with various options and see if I can come up with something. I'm not sure enabling all countries on the off-chance of an order would...

I'll do some more sandbox tests...

Thanks Dave. I do understand the flow of an order, but the problem I have is that status is shown just as a numeric "1" - rather than something meaningful in En...

Hi Dave. Many thanks for your comprehensive reply. I've been through it, here's an update:

• Database is 10.3.35-MariaDB protocol version 10

• UK counties - I t...

I have now got to the point where I need some help with a few problems. Some of these are terminology issues which I can work around, although it would help if ...

I've made quite a bit of progress but am finding problems as I go along. The APIs are fully set up. I have run a test transaction in the sandbox.

As you're out ...

It has decided now not to put in the US states after I accidentally deleted UK (it didn't ask if I was sure...) and put it in again. Store name and postcode sti...

Hi Dave. Are you away for long? I can do other things like adding categories and products in the meantime. I can't progress setting up the basic shop settings u...

I am now installing eCommerce. A couple of strange happenings:

• I set up Locations as United Kingdom only. I unticked USA but all the states remain ticked (wou...

Success! I keep forgetting about tpl files - maybe because there are so many and I don't have any real overview what they all do. So the site brand no longer ap...

Thank you, I'll have a go later on, a bit busy this morning outside! Peter.

Hi Dave. I am still struggling with the logo and one more thing on the top nav menu. Please can you help?

1. As described above, if the site organisation name in...

I was mucking around with the CSS in the area you suggested. The problem I seem to have is that the space for the logo alone is not reserved. If I put text in t...

The create new user screen comes up OK. Although it says "You will not be able to create, modify or remove administrator accounts (these options will be disable...

Thanks. I just tried editing an admin user and it let me do it. Maybe it's just the words that need to say can't manage admin users when that is true?

Just trie...

I just realised- why would I want to use a pasted link to go to a tab on the same page? The tab is there so click on it! I must be at the point of talking bollo...

That's strange. It does work fine if you start from a different page to where the tab is, or if you start your site visit with that tab. For me, if I am on the ...

Sorry, parse error was because I put your line of code in the wrong place - sorted.

Example: I am on page - https://britishtrolley.org.uk/2-6-0/bts-news-events...

Ignore - put it in the wrong place!!

Parse error, removed again.

Error, I'm afraid.

Just to check - line 106 change

$('a[data-toggle=\"tab\"]').on(\"click\", function() {

to

$('a[data-bs-toggle=\"tab\"]').on(\"click\", functi...