#1475 open

Problem updating to 2.7.1

Reported by peters@slx-online.biz | March 1st, 2023 @ 02:04 PM | in User issues


Uploaded all files in 2.7.1 update package. Ran install.php, stage 1 fine. Stage 2 - checking database, takes a little while then shows the attached page and stops update.


I will need to send a screenshot by email as my upload quota continues to show reached. The text on the page reads:

Page Not Found

The page you were looking for wasn't found. It may have been moved or deleted.
Could this be what you are looking for?
We found the following pages which are similar to the page "install" you were looking for
- - - Tramways of Wolverhampton Author: Eric Challoner Published by: Trolleybooks ISBN: 9 780948 106507 SOLD OUT - The history of the Wolverhampton tramway system from the earliest horse drawn beginnings...

Comments and changes to this ticket

  • peters@slx-online.biz

    peters@slx-online.biz March 1st, 2023 @ 02:10 PM

    • Assigned user changed from “expNinja” to “dleffler”

    Sent screenshot by email. Please can you let me know if the site is usable still at this stage, before I abandon where I am with the update. Thanks. Peter.

  • peters@slx-online.biz

    peters@slx-online.biz March 1st, 2023 @ 02:27 PM

    Meanwhile I put the original .htaccess back with the changes that UK2 made. Now the update is working. I now see the screen showing that the selected upgrades have been done. Reloaded site and all seems well.

    I guess there is a need to preserve the existing .htaccess when an update runs, with suitable documentation if any of the Exponent entries have changed.


  • peters@slx-online.biz

    peters@slx-online.biz March 1st, 2023 @ 04:33 PM

    Yeah. They are naughty but not prepared to do anything else. It kinda threw me that it fell over during the update installation. I did remember after opening the ticket that they had made those changes but hadn't expected it to stop the update. Anyway, all is well now. Maybe when the installation starts and runs the initial checks, you could check .htaccess to see if it's been changed and issue a warning?


  • peters@slx-online.biz

    peters@slx-online.biz March 2nd, 2023 @ 09:49 AM

    Thanks for the heads-up! Peter.

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