#1151 new
nora.mgonzalez

MP3 File Problem

Reported by nora.mgonzalez | April 22nd, 2014 @ 02:47 AM | in 2.3.0 (closed)

I have a Linux server with Exponent-2.2.3, but I have a problem at the time of the loading of MP3 files. Loaded MP3 files do not play.

Any ideas on the solution?

Thank you!

Comments and changes to this ticket

  • nora.mgonzalez

    nora.mgonzalez April 22nd, 2014 @ 03:40 PM

    Is this the media player module or the file download module? Is the media player module.
    What browser is being used? Mozilla and Chrome
    Does the media player appear on the screen? No, on the screen only appear in black, is a black box color but the videos do work
    Is the mp3 file visible inside the file manager? Yes, is the mp3 file visible when is loaded.

    Thanks

  • nora.mgonzalez

    nora.mgonzalez April 22nd, 2014 @ 08:19 PM

    where do i change the media module configuration settings and add some Player' controls like volume, play/pause ?

    Thanks

  • nora.mgonzalez

    nora.mgonzalez April 23rd, 2014 @ 02:14 AM

    I made the process you provided me and it worked perfect.
    Thank you!

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