#1208 new

eCommerce Settings

Reported by peters@slx-online.biz | September 17th, 2014 @ 11:12 AM

Setting up eCommerce on development site - www.sandtoft.org/new_site/install

  1. Some settings do not save, others reset at random:
    a) Edit category, set products per row to 2, always defaults back to 1. b) Tick box in settings to go to cart when adding a product - works for a while then reverts - box is unticked when you look at settings again.

  2. Shipping cost sometimes just displays zero when you go to the cart, sometimes shows shipping cost, but see 3.

  3. Shipping category behaviours not working as expected:
    a) Table based shipping set up with product price bands. Product added with table based shipping, product at one price, add to cart, always shows the shipping cost for the third shipping cost band GBP6 instead of first or second band. b) Similarly, shipping option flat rate at GBP3. Add flat rate product to cart, shipping cost shows as GBP6.

  4. After setting products up with or without tax (VAT) the tax line in the cart is always zero.

  5. One product set up as unavailable if out of stock, with a message to display if no stock. When logged in, there is an add to cart button, when logged out there is no button but the message does not display.

Comments and changes to this ticket

  • peters@slx-online.biz

    peters@slx-online.biz September 17th, 2014 @ 01:27 PM

    Also 6. I need at least two different flat rates for shipping for two types of products. As far as I can see there is no option to create a second flat rate?

  • peters@slx-online.biz

    peters@slx-online.biz September 18th, 2014 @ 03:37 PM

    • Assigned user set to “expNinja”

    On eCommerce tab:

    Activate - tick
    Default currency: GBP
    Database fields all present
    eCommerce store front installed
    2 payment options activated
    General settings done - when I checked just now the tick to open the basket when adding a product was gone again - worked fine yesterday
    Categories, manufacturers, tax classes, a few sample products set up
    http://www.sandtoft.org/new_site/install/shop to see store front so far

    So the answer is Yes.


  • peters@slx-online.biz

    peters@slx-online.biz September 19th, 2014 @ 07:38 AM

    • Assigned user set to “expNinja”

    Thank you for your reply and honesty! I hope we can sort out any issues to the benefit of the product as well as me. OK, here goes:

    1. I was trying to set this for displaying products in a category. Capture.JPG is the screen, right click on Category from the Manage Categories screen. I am however now baffled, because until today the products in the Models section were stacked vertically, one per column. This morning, without any change by me, they are now showing 3 in a row - Capture1.JPG.

    I set the Display Cart when Add a Product in eCommerce Setup - Cart Settings. Screen shot show box unticked, was ticked all Wednesday, unticked yesterday. Capture2.JPG.

    1. & 3. I have activated Table Based as the default and Flat Rate. Capture3 & Capture4.
      4.When I display Tax Class Manager, there is nothing listed. I added VAT at 20% and United Kingdom. Today I created a Tax Zone VAT and tried again to add a class, but nothing appears in the list. Capture5.

    2. When logged out, there is no Add to Cart and no Out of Stock message - Capture6. Logged in, Add to Cart displayed but no message. Capture7 shows the product setup. Products are active. I haven't set up any 'regular' customers yet.

    3. Flat Rate only allows me one flat rate, I need 2 - one for the category DVD and one for Models. The Table Rate is for Books.

    Yes I am setting shipping service by product. Capture8.

    I hope that helps. I'm out now until late PM.

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