I have today received an email with spam content, but linked to this ticket. As there's no date on your last update I don't know if that refers to this or somet...

I have today received an email with spam content, but linked to this ticket. As there's no date on your last update I don't know if that refers to this or somet...

I have today received an email with spam content, but linked to this ticket. As there's no date on your last update I don't know if that refers to this or somet...

I have today received an email with spam content, but linked to this ticket. As there's no date on your last update I don't know if that refers to this or somet...

I have today received an email with spam content, but linked to this ticket. As there's no date on your last update I don't know if that refers to this or somet...

That was after Run Upgrade Scripts.

I have now installed Patch 3 and all is well. Phew! I didn't realise you could do the patch at the same time. The documentat...

OK that went through OK until the last screen which lost its formatting, see attached. After closing and reopening browser it seems OK again.

I did put your ori...

No, it ran through none of the steps and just returned me to the home page without the logged in top bar.

I'll go through your steps and report back.

Thanks.

UK2 determined that the reason I couldn't run php files from the install folder was because something in your .htaccess that came with the update was stopping i...

Just tried a test php file with one line to display a message. Also get page not found...

I am now doing live chat with UK2 support...

live chat have seen the p...

Just tried a test php file with one line to display a message. Also get page not found...

I am now doing live chat with UK2 support...

live chat have seen the p...

Just tried a test php file with one line to display a message. Also get page not found...

I am now doing live chat with UK2 support...

live chat have seen the p...

Thanks. Still no luck.

• Changed permissions on install folder to 777

• index.html file loads OK

• Renamed install folder to expinstall - same error

I also ra...

PLEASE could you give me some clues as to why the install won't run? I need to get this done and Patch 3 installed so they can do some more updates.

Thank you!

I replied to your emails but they got sent back just now.

As far as I can tell this is an Apache server.

Attached is the main htaccess file. There isn't one in ...

I replied to your emails but they got sent back just now.

As far as I can tell this is an Apache server.

Attached is the main htaccess file. There isn't one in ...

Doesn't seem to want to process the htaccess file, here's the contents:

Don't show directory listings.

Options -Indexes

Route requests to Exponent.

DirectoryInd...

I replied to your emails but they got sent back just now.

As far as I can tell this is an Apache server.

Attached is the main htaccess file. There isn't one in ...

I replied to your emails but they got sent back just now.

As far as I can tell this is an Apache server.

Attached is the main htaccess file. There isn't one in ...

Today I uploaded all of the 2.5.1 files and changed the folder permissions to 775 as shown in the guide.

I am logged in as super admin. Entering https://www.bri...

Thanks for the prompt reply. I obviously didn't understand your comment about recent code push. I wish I'd realised a lot sooner, but hey, we are where we are.

...

Hi. You marked this as Resolved and said it would be fixed in 2.5.2, which would be available late 2020. I've just checked status and see you are now saying Dec...

Ok, for the time being I've put an 'old' form in place (didn't test for this before upgrading..), but am really looking forward to the patch. Haven't found anyt...